Subprocessors
Last updated: June 2026
Planned legal operator: TOV "MikHelper" (MicHelper LLC), Lviv, Ukraine. State registration is currently being completed. Official registration details will be published immediately after registration.
Official contact channel: Telegram — @Ooooaala
MicHelper uses the following third-party service providers (subprocessors) to operate the Service. We will notify customers at least 30 days before adding or replacing a subprocessor.
| Company | Purpose | Location | Data Processed |
|---|---|---|---|
| Render Services, Inc. | Primary web infrastructure: application hosting, compute, persistent storage, encrypted backups | EU region — Frankfurt, Germany | Application code, database, encrypted backups |
| OpenRouter | AI inference routing: speech-to-text, chunk analysis, global reasoning, AI assistant, vision, embeddings. Zero Data Retention (ZDR) policy enabled. Underlying model providers are selected by OpenRouter from approved providers that meet ZDR and privacy requirements; the underlying provider list may change dynamically. | United States (service); underlying approved providers may include EU and US regions | Audio (transient, deleted after STT), transcripts (transient) |
| Telegram Bot API | Optional customer notifications (Telegram messages) | Cloud | Chat IDs, notification messages |
Underlying AI inference providers (OpenRouter)
OpenRouter routes requests only to approved inference providers that satisfy MicHelper's privacy and Zero Data Retention requirements. The technical model stack (specific AI models, model sizes, providers, and fallbacks) is confidential and may change without affecting the stated privacy safeguards.
All approved underlying providers process requests under Zero Data Retention — prompts and outputs are not retained beyond the processing required to complete each request. No customer data is used for AI model training.
An up-to-date statement on underlying providers is available on request through the official Telegram channel — @Ooooaala.
Subprocessor change notification
We will notify customers 30 days before adding new subprocessors. To receive notifications about subprocessor changes, contact us via Telegram — @Ooooaala.
Restricted jurisdictions
No MicHelper subprocessors are located in Russia, China, Belarus, or any country subject to comprehensive EU or US sanctions. We will not engage subprocessors in these jurisdictions.
Historical changes
| Date | Change |
|---|---|
| June 2026 | Added explicit OpenRouter subprocessor entry; updated Render hosting to EU region (Frankfurt, Germany); added AI accuracy disclaimer and human-review guidance |
| March 2026 | Updated AI inference provider; removed previous payment, authentication, email, and infrastructure subprocessors from active list |
| February 2026 | Initial list published |