1. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owners.
How Cookies Work
When you visit our website or use our application, our server sends a cookie to your browser. Your browser stores the cookie and sends it back to our server with each subsequent request. This allows us to recognize your browser and remember information about your visit.
Similar Technologies
In addition to cookies, we may use similar technologies such as:
- Local Storage: Data stored in your browser that persists across sessions
- Session Storage: Data stored temporarily for the current session
- Pixels/Beacons: Small images used to track page views and user behavior
2. Types of Cookies We Use
2.1 Necessary Cookies
These cookies are essential for the website to function properly. They enable core functionality such as security, authentication, and accessibility. You cannot opt out of these cookies as the service cannot operate without them.
Examples include:
- Session cookies for authentication
- Security tokens (CSRF protection)
- Cookie consent preferences
- Load balancing and server routing
2.2 Functional/Preference Cookies
These cookies remember your preferences and settings to provide a more personalized experience:
- Language preferences
- Theme settings (dark/light mode)
- UI state and layout preferences
- Timezone settings
2.3 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our service.
- Pages visited and time spent
- Features used and actions taken
- Error tracking and performance monitoring
- Aggregate usage statistics
Analytics data is aggregated and does not identify you personally.
2.4 Marketing Cookies
These cookies are used to track visitors across websites to display relevant advertisements. We currently do not use marketing cookies, but this may change in the future.
If we implement marketing cookies, they will only be set after obtaining your consent.
3. Detailed Cookie List
Below is a list of cookies we currently use:
| Name | Type | Purpose | Duration |
|---|---|---|---|
oct_sid (session cookie) |
Maintains your authenticated session. Contains a unique session token linked to your account in our database. Automatically expires after 8 hours of inactivity or when you log out. | 8 hours | |
oct_csrf |
Security token for form submissions | Session | |
oct_consent |
Stores your cookie preferences | 1 year | |
oct_lang |
Language preference | 1 year | |
oct_theme |
UI theme preference (dark/light) | 1 year | |
oct_analytics |
Anonymous usage tracking | 1 year |
4. How to Manage Cookies
4.1 Using Our Cookie Banner
When you first visit our website, you will see a cookie consent banner that allows you to:
- Accept All: Enable all cookies including analytics
- Reject Non-Essential: Only enable necessary cookies
- Manage Settings: Choose which categories of cookies to enable
You can change your preferences at any time by clicking "Cookie Settings" in the footer of our website.
4.2 Browser Settings
You can also control cookies through your browser settings. Most browsers allow you to:
- View cookies stored on your device
- Delete all or specific cookies
- Block cookies from specific or all websites
- Set preferences for different types of cookies
Here are links to cookie management instructions for popular browsers:
4.3 Impact of Disabling Cookies
Please note that disabling certain cookies may affect your ability to use our service:
- Necessary cookies: Cannot be disabled; required for the service to function
- Functional cookies: Disabling may result in loss of preferences
- Analytics cookies: Disabling has no impact on functionality
5. Your Consent
5.1 How We Obtain Consent
We obtain your consent for non-essential cookies through our cookie consent banner. Your consent is:
- Freely given: You can decline without penalty
- Specific: You can choose which categories to accept
- Informed: We explain what each category is used for
- Unambiguous: Your consent is recorded through a clear action
5.2 Withdrawing Consent
You can withdraw your consent at any time by:
- Clicking "Cookie Settings" in the footer
- Clearing cookies in your browser settings
Withdrawing consent does not affect the lawfulness of processing based on consent before withdrawal.
6. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. When we make material changes:
- We will update the "Last updated" date at the top of this page
- We may show a notice on our website
- We may request your consent again if required
7. Contact Us
If you have questions about our use of cookies or this policy, please contact us through our Support Portal and select "Privacy Request" as the category.